Shevenina Ekaterina Vladimirovna, postgraduate student, Department of sustainable innovative development, Institute of system analysis and management, “Dubna” State University
Goryunova Ekaterina Alexandrovna, postgraduate student of the Department of sustainable innovative development of the Institute of system analysis and management, “Dubna” State University
Kurmanaliyeva Assel Kurmanaliyevna, master of sustainable innovative development Department, Institute of system analysis and management, “Dubna” State University
The article considers the principles of defect-free management, the evolution of multifunctional centers, the experience of multifunctional centers in Russia, Kazakhstan and the world. The basic calculation of the parameters of defect-free management is considered using the example of ELAR Corporation, whose activities in the part of translating documents into an electronic form overlap with the activities of multifunctional centers.
KEYWORDS: defect-free management, development, assessment of defects, target planning and management, multifunctional centers.