Nino Kakorina, Graduate, MSMU
Denis Stadnik, Candidate of Technical Science, teacher, MSMU
This article is devoted to one of the most urgent today’s topics – to the development of processes of It-service management in Russia. This field of activity begins to acquire a greater value in the modern world, and in our country accordingly, in connection with a tendency to universal globalization of the economy. The Internet, electronic trade and business processes are indissolubly connected with each other and play one of the greatest roles in the modern economy.
KEYWORDS: IT-service management, web-portal, IT infrastructure Library, single informative space.